As a 23-year veteran of engineering design, production, and project management, Mark Kramer started Vigilant Services as a multi-spectrum consulting firm, advising and representing clients in the fields of Construction Planning and Management, Building Science, and Owners Representation. Mark often describes Vigilant as a "Concierge" Consultancy, as he aims to deliver unrivaled customer-care and attention to not only the end-user, but also the residents and owners within the projects Vigilant manages. With engineering and project management credentials spanning two continents and four industries, Mark holds a Bachelor of Science in Mechanical Engineering from Lehigh University in Pennsylvania, and an MBA from Rollins College in Florida.